Refund policy

At Keegreens, we truly value your trust and want you to have a happy experience shopping with us. Every order is packed with care, but if something doesn't go right, we're here to help.

Cancelling an Order

Changed your mind? No worries! Just drop us an email at keegreensshop@gmail.com as quickly as possible. If your order hasn't been shipped yet, we'll happily cancel it and issue a refund. Once it's on its way, cancellations won't be possible. 

Refunds & Replacements

We don't accept returns, but we'll always make things right if:

•  You received the wrong item.
•  Your order was damaged during transit.

In such cases, we'll offer a replacement or refund. To help us resolve things faster, please share a photo or video while opening your package.

A Small request

We recommend checking product details and descriptions carefully before placing your order so you know exactly what to expect. Still, if something feels off, reach out - we'll do our best to make it right.

Your satisfaction means the world to us, and we'll always go the extra mile to keep you happy. 💚